ai assist privacy ds.pdf

Privacy Data Sheet

This Privacy Data Sheet explains how Check Point’s AI Assist processes personal data.

About AI Assist

AI Assist is a generative AI assistant offered by Check Point Software. It is designed to help security administrators, IT departments, and security operations teams perform their tasks more efficiently by automating complex security tasks and providing proactive solutions to security threats. Built with a privacy-by-design architecture, AI Assist ensures that personal data is protected throughout the product lifecycle.

At Check Point, ensuring customer privacy and security remains our foremost concern, with the trust our customers place in our services being one of our most valued assets.

What Types of Personal Data Does AI Assist Process?

AI Assist processes personal data provided by the user, such as prompts and chatbot responses. AI Assist may process personal data necessary to respond to user requests. This data might include log data, rules, objects, usernames or groups, as found in Check Point products used by the customer. For more details, please refer to the specific privacy data sheet of the product that your organization uses.

Why Does AI Assist Process Personal Data?

Responses can be generated solely from customer data within Check Point products. Customer data is not used in responses to other customers. For more information on the purposes for which we process personal data, please visit our Privacy Policy.

What is the Frequency and Duration of Processing?

Data Type Retention Period
Conversation data 180 days (for personal data contained within conversation data) to enable customers to continue their conversations seamlessly*
Customer feedback 180 days*

What are the Retention Periods?

Data may be shared with AI Assist throughout the subscription term.


AI Assist Privacy Data Sheet

All AI Assist personal data is deleted within three months after the termination of the engagement term with Check Point (for all products).

Where is Personal Data Stored?

Personal data is stored in Check Point cloud hosting environments, including infrastructure provided by third-party cloud service providers. The hosting locations available are: United States, EU, and Australia. The location is selected according to the customer’s choice during the onboarding process, which should align with the location of their tenant.

Sub-Processors

Check Point engages third-party Sub-processors in connection with the provision of the Check Point’s products and services. The list of Sub-processors is available at our Sub-processors Page.

Authorized Access to Personal Data

Customer Access

Check Point Access