# Solution Brief | AIOps

Check Point AIOps Operational Intelligence for Maximum Uptime

## AIOps Immediate Benefits
- 360-degree Operational Visibility
- Instant Health Insights
- AI-driven Recommendations
- Proactive Risk Prevention

Check Point AIOps is an AI-driven operations engine that monitors the health and performance of security infrastructure and hardware across gateways and servers. In complex, distributed environments where manual monitoring is limited, it delivers real-time visibility, anomaly detection, and proactive alerts based on key performance indicators such as CPU and memory utilization.  
Built for proactive operations, AIOps helps teams identify and resolve issues early with AI-driven insights and remediation guidance, reducing downtime and operational overhead.

## The Challenge: Lack of Visibility in Siloed Ecosystems
Today's organizations employ multiple security solutions and firewalls, often across locations and hybrid deployments. This poses a challenge to visibility and monitoring of network security infrastructure across the enterprise. As ecosystems become too large and complicated for teams to manually monitor and proactively maintain, downtime becomes more common, causing both operational and security issues.

Infrastructure teams require tools to address maintenance needs, including:
- Health monitoring, such as CPU spikes and memory utilization
- Capacity planning based on network bandwidth usage trends
- Tracking licenses, patches, contract utilization, and expiration dates

## From Traditional Virtual Desktop to Secure Enterprise Browser
AIOps is the intelligent operations engine within Check Point Events, delivering real-time visibility, anomaly detection, contextual insights, and proactive alerts across security gateways and servers. This solution monitors infrastructure health, including key KPIs like CPU and memory utilization. Built for proactive defense, AIOps helps security and operations teams identify problems before they escalate - and resolve them faster with AI-driven guidance. The result is 80% less downtime, 40% fewer support tickets, and faster time to resolution.

Check Point AIOps leverages AI-based insights to streamline operations, reduce tedious work, and achieve holistic monitoring across the security infrastructure stack. This empowers teams to better allocate resources for more robust security measures and high-level development. Check Point AIOps provides a single-pane-of-glass to monitor real-time and historical events, health status, and incidents across multiple gateways and servers for streamlined infrastructure management. AI-based predictive analytics proactively identify and address potential issues before they impact operations and cause downtime. Furthermore, teams can now more easily handle capacity planning for infrastructure growth, health, and lifecycle management.

## Key Benefits
- Get a unified, 360 degree view of all operational data to quickly understand asset health, usage trends, and system performance-so you can make better decisions, faster.
- Built-in insights and recommendations help continuously improve infrastructure health.
- Access an intuitive, best-practice-driven operational health overview with live and historical data by asset, making it easy to spot issues, track trends, and validate performance over time.
- Automatically identify problems and receive clear, actionable remediation recommendations, reducing mean time to resolution and minimizing manual investigation.
- Leverage AI-powered predictive analytics to receive real-time, actionable alerts based on metrics and events.
- Advanced anomaly detection and alert correlation uncover hidden risks early, helping reduce downtime through root-cause analysis and recommended remediation.
- Designed to be trusted, private, and scalable-your data is never exposed or used for LLM training, ensuring compliance and peace of mind.

AIOps natively integrates and scales with Check Point Firewalls, Smart-1 management, and Check Point's hybrid mesh architecture.

## 360 Visibility and Control
- Know the Health of Your Environment at a Glance
- Fix Issues Faster with AI-Driven Recommendations
- Prevent Disruptions Before They Happen
- Automate Operations and Scale with Confidence

## Enterprise-Grade Security You Can Trust
Embedded into your Current Infrastructure
Trigger automated workflows using built-in Check Point Playblocks across common IT services and communication channels-ensuring the right actions reach the right teams instantly, without manual effort.

## Check Point AIOps: Alerts and Insights
### Alerts
Alerts indicate confirmed adverse events based on metrics, standalone events, or correlated activity. Examples include policy installation failures, CPU threshold breaches, HA failovers, and login failures. Each alert includes root cause analysis and requires remediation.

### Insights
Insights explain why a specific event occurred. For example, if CPU utilization rises from a baseline of 10% to 20% after a policy installation and remains elevated, an insight identifies the likely cause. Insights include supporting evidence from relevant events or metrics and a confidence level in the identified root cause. They do not always require remediation.

## How AIOps Works
### Use Case #1: High Memory Utilization Alerts
**High Memory Usage Caused by Outdated VPN Software**
AIOps can alert high memory utilization and provide insights to enable swift resolution of the underlying issue.
- **AIOps Alerts:** Identifies the issue in real time, includes root cause analysis, links to relevant SK articles, and recommends a software upgrade.
- **Playblocks Action:** Triggers a predefined workflow to notify administrators via Microsoft Teams or initiate a maintenance window.

**Problem:** A gateway running outdated VPN software cannot handle traffic load, resulting in sustained memory spikes.

### Asset Dashboard
Enables filtering and drill-down into affected assets, including metrics and events associated with the alert.

### Use Case #2: Network Drops from Rule Spike
**Problem:** An anomaly in rule utilization leads to packet drops and degraded network performance.
**Overview:** A sudden spike in rule hit count can indicate a misconfiguration, enabling faster identification and correction.

**AIOps Insight:** Correlates packet drops to a misconfigured rule by analyzing traffic patterns and event timelines. Identifies contributing factors - such as increased CPU utilization following a policy installation - and highlights likely root cause. Enables proactive remediation based on data-driven insights.

## Part of Check Point AI-powered Security Management
AIOps is part of Check Point's AI-powered Network Security Management platform, combining real-time infrastructure health monitoring, AI-based predictive analytics, proactive alerts, and remediation guidance. Together, these capabilities help organizations prevent downtime, reduce operational complexity, and maintain resilient security infrastructure across hybrid environments.

Available through Check Point AI-Powered Management Packages
- [https://pages.checkpoint.com/contact-us-agentic-network-security.html](https://pages.checkpoint.com/contact-us-agentic-network-security.html)
- [https://www.checkpoint.com/quantum/ai-unified-security-management/](https://www.checkpoint.com/quantum/ai-unified-security-management/)