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CheckPoint technical support contact for PAYG Azure?
How do we contact CheckPoint support for technical issues if we deploy CheckPoint CloudGuard PAYG IaaS on Microsoft Azure?
Do we raise a Microsoft ticket and they in-turn contact CheckPoint?
Please let me know the procedure to obtain CheckPoint support?
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MVP Diamond
2019-03-0506:26 AM
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As written on Azure CloudGuard IaaS Marketplace PAYG contains Check Point Premium support.
As you are writing here you already have a Check Point UserCenter account.
To open a Service Request with Check Point Support just click here.
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MVP Diamond
2019-03-0506:26 AM
As you are writing here you already have a Check Point UserCenter account.
To open a Service Request with Check Point Support just click here.
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Contributor
2019-03-0510:21 PM
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Thank you very much.
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Employee Alumnus
2019-03-0506:47 AM
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Copied from Azure Marketplace for CloudGuard IaaS
Premium Support is included in PAYG. More details athttps://www.checkpoint.com/support-services/support-plans/. To open a support ticket, you need to have a Check Point User Center account. You can sign up for one athttps://uc.checkpoint.com/usercenter/index.jsp
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Contributor
2019-03-0510:18 PM
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Thank you very much.
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