## management and logserver dbsync issue Hi mates I meet a problem in all enviroment where management server and log server are separeted servers. The version is R80.10 The problem is related to log generated from new gateways. The logs are sent to the logserverbut they are not written in the database. During my investigation and debugging the daemon on logserver, I found out the problem is related to the new gateway object is not recognized from logserver. I opened a SR with TAC (about 1 months ago), but until now the problem has not been solved. the TAC provided a private HF in order to fix this problem, but I haven't got success. The problem should be related to the dbsync process. Sometime reseting the dbsync will update network object in the log server and the events will be written properly in the database. Is someone meet the same issue? if yes, how did you fix? regards - Tags: - [dbsync](https://community.checkpoint.com/t5/tag/dbsync/tg-p/board-id/appliances-and-gaia) - [logserver](https://community.checkpoint.com/t5/tag/logserver/tg-p/board-id/appliances-and-gaia) [1\\ \\ \\ Kudo](https://community.checkpoint.com/t5/kudos/messagepage/board-id/appliances-and-gaia/message-id/94555/tab/all-users "Click here to see who gave kudos to this post.") [Click here to give kudos to this post.](https://community.checkpoint.com/t5/forums/v5/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/kudosable-gid/33475?t:ac=board-id/appliances-and-gaia/message-id/94555/thread-id/94555&t:cp=kudos/contributions/tapletcontributionspage&ticket=KDUSjawNynyU_-1 "Click here to give kudos to this post.") 1 2 3 4 5 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 [Reply](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475) - [All forum topics](https://community.checkpoint.com/t5/Firewall-and-Security-Management/bd-p/appliances-and-gaia/page/155 "Firewall and Security Management") - [Previous Topic](https://community.checkpoint.com/t5/Firewall-and-Security-Management/Export-Migration-Tools/td-p/33372 "Export Migration Tools") - [Next Topic](https://community.checkpoint.com/t5/Firewall-and-Security-Management/GW-with-multiple-external-IP-s/td-p/33415 "GW with multiple external IP's") 3 Replies [Tomer\_Sole](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/332) Mentor ‎2018-06-2407:23 AM [Show option menu](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475# "Show option menu") - Mark as New - Bookmark - Subscribe - Mute - [Subscribe to RSS Feed](https://community.checkpoint.com/rss/message?board.id=appliances-and-gaia&message.id=94556) - [Permalink](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33476/highlight/true#M94556) - [Print](https://community.checkpoint.com/t5/forums/forumtopicprintpage/board-id/appliances-and-gaia/message-id/94556/print-single-message/true/page/1) - [Report Inappropriate Content](https://community.checkpoint.com/t5/notifications/notifymoderatorpage/message-uid/33476) Hi, what is the support ticket? 0 Kudos [Click here to give kudos to this post.](https://community.checkpoint.com/t5/forums/v5/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/kudosable-gid/33476?t:ac=board-id/appliances-and-gaia/message-id/94555/thread-id/94555&t:cp=kudos/contributions/tapletcontributionspage&ticket=KDUSjawNynyU_-1 "Click here to give kudos to this post.") 1 2 3 4 5 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 [Reply](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475) [GG27](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/13637) Contributor ‎2018-06-2411:39 PM [Show option menu](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475# "Show option menu") - Mark as New - Bookmark - Subscribe - Mute - [Subscribe to RSS Feed](https://community.checkpoint.com/rss/message?board.id=appliances-and-gaia&message.id=94557) - [Permalink](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33477/highlight/true#M94557) - [Print](https://community.checkpoint.com/t5/forums/forumtopicprintpage/board-id/appliances-and-gaia/message-id/94557/print-single-message/true/page/1) - [Report Inappropriate Content](https://community.checkpoint.com/t5/notifications/notifymoderatorpage/message-uid/33477) [In response to Tomer\_Sole](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33476/highlight/true#M94556) Hello Tomer it's 3-0224444371 0 Kudos [Click here to give kudos to this post.](https://community.checkpoint.com/t5/forums/v5/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/kudosable-gid/33477?t:ac=board-id/appliances-and-gaia/message-id/94555/thread-id/94555&t:cp=kudos/contributions/tapletcontributionspage&ticket=KDUSjawNynyU_-1 "Click here to give kudos to this post.") 1 2 3 4 5 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 [Reply](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475) [Uigyrenok](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/76669) Explorer ‎2024-05-2108:10 AM [Show option menu](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475# "Show option menu") - Mark as New - Bookmark - Subscribe - Mute - [Subscribe to RSS Feed](https://community.checkpoint.com/rss/message?board.id=appliances-and-gaia&message.id=94558) - [Permalink](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/214906/highlight/true#M94558) - [Print](https://community.checkpoint.com/t5/forums/forumtopicprintpage/board-id/appliances-and-gaia/message-id/94558/print-single-message/true/page/1) - [Report Inappropriate Content](https://community.checkpoint.com/t5/notifications/notifymoderatorpage/message-uid/214906) [In response to GG27](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33477/highlight/true#M94557) GG27 did you fix this issue? 0 Kudos [Click here to give kudos to this post.](https://community.checkpoint.com/t5/forums/v5/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/kudosable-gid/214906?t:ac=board-id/appliances-and-gaia/message-id/94555/thread-id/94555&t:cp=kudos/contributions/tapletcontributionspage&ticket=KDUSjawNynyU_-1 "Click here to give kudos to this post.") 1 2 3 4 5 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 [Reply](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475) Post Reply Leaderboard Epsum factorial non deposit quid pro quo hic escorol. | User | Count | | --- | --- | |
[WiliRGasparetto](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/96099) | 50 | |
[israelfds95](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/93117) | 33 | |
[jorgeluiznim](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/85528) | 14 | |
[Bob\_Zimmerman](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/27871) | 10 | |
[Martijn](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/3058) | 8 | |
[Alex-](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/10384) | 6 | |
[Tomer\_Noy](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/9372) | 6 | |
[Lesley](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/73547) | 5 | |
[emmap](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/71054) | 5 | |
[simonemantovani](https://community.checkpoint.com/t5/user/viewprofilepage/user-id/79070) | 5 | [View All ≫](https://community.checkpoint.com/t5/forums/kudosleaderboardpage/board-id/appliances-and-gaia/timerange/one_month/page/1/tab/authors) Trending Discussions [Bug on LOM Date and Time](https://community.checkpoint.com/t5/Firewall-and-Security-Management/Bug-on-LOM-Date-and-Time/td-p/279183) [\[TIP\] Check Point Migration Backup: Collecting Relevant Files Before a Clean Install](https://community.checkpoint.com/t5/Firewall-and-Security-Management/TIP-Check-Point-Migration-Backup-Collecting-Relevant-Files/td-p/279043) [\[INFO\] Why Can Gaia Configure LOM If LOM Is Supposed to Be Independent?](https://community.checkpoint.com/t5/Firewall-and-Security-Management/INFO-Why-Can-Gaia-Configure-LOM-If-LOM-Is-Supposed-to-Be/td-p/279048) Upcoming Events Sort by: - [All](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475#) - [Virtual](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475#) - [In-Person](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475#) [Virtual](https://community.checkpoint.com/labels/Virtual) Tue 28 Jul 2026 @ 11:00 AM (EDT) [Under the Hood - Check Point and Illumio – Modern Network Defense Against AI-Based Threats](https://community.checkpoint.com/t5/CheckMates-Events/Under-the-Hood-Check-Point-and-Illumio-Modern-Network-Defense/ev-p/279701) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 12:00 PM (SGT) [The AI Security Report 2026: A Turning Point for Enterprise Defense - SGT](https://community.checkpoint.com/t5/CheckMates-Events/The-AI-Security-Report-2026-A-Turning-Point-for-Enterprise/ev-p/280019) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 02:00 PM (IDT) [The AI Security Report 2026: A Turning Point for Enterprise Defense - AMER](https://community.checkpoint.com/t5/CheckMates-Events/The-AI-Security-Report-2026-A-Turning-Point-for-Enterprise/ev-p/280021) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 03:00 PM (CEST) [The AI Security Report 2026: A Turning Point for Enterprise Defense EMEA](https://community.checkpoint.com/t5/CheckMates-Events/The-AI-Security-Report-2026-A-Turning-Point-for-Enterprise/ev-p/280020) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 11:00 AM (EDT) [TechTalk: On-Premise SD-WAN Management](https://community.checkpoint.com/t5/CheckMates-Events/TechTalk-On-Premise-SD-WAN-Management/ev-p/279370) Thu 30 Jul 2026 @ 11:30 AM (CDT) [CheckMates Live DFW: Agentic AI Security Deep Dive & Hands-On](https://community.checkpoint.com/t5/CheckMates-Events/CheckMates-Live-DFW-Agentic-AI-Security-Deep-Dive-amp-Hands-On/ev-p/279920) [Virtual](https://community.checkpoint.com/labels/Virtual) Tue 28 Jul 2026 @ 11:00 AM (EDT) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 12:00 PM (SGT) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 02:00 PM (IDT) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 03:00 PM (CEST) [Virtual](https://community.checkpoint.com/labels/Virtual) Wed 29 Jul 2026 @ 11:00 AM (EDT) [TechTalk: On-Premise SD-WAN Management](https://community.checkpoint.com/t5/CheckMates-Events/TechTalk-On-Premise-SD-WAN-Management/ev-p/279370) [Virtual](https://community.checkpoint.com/labels/Virtual) Thu 30 Jul 2026 @ 10:00 AM (PDT) [AI Security Masters E12: READY OR NOT: Securing the AI Enterprise 4/5 - AI Gateway](https://community.checkpoint.com/t5/CheckMates-Events/AI-Security-Masters-E12-READY-OR-NOT-Securing-the-AI-Enterprise/ev-p/277411) [In-Person](https://community.checkpoint.com/labels/In-Person) Tue 11 Aug 2026 @ 11:30 AM (EDT) [New York City: Agentic AI Security Deep Dive & Hands-On](https://community.checkpoint.com/t5/CheckMates-Events/New-York-City-Agentic-AI-Security-Deep-Dive-amp-Hands-On/ev-p/279476) [In-Person](https://community.checkpoint.com/labels/In-Person) Thu 13 Aug 2026 @ 11:30 AM (EDT) [Waltham, MA: Agentic AI Security Deep Dive & Hands-On](https://community.checkpoint.com/t5/CheckMates-Events/Waltham-MA-Agentic-AI-Security-Deep-Dive-amp-Hands-On/ev-p/279475) [In-Person](https://community.checkpoint.com/labels/In-Person) Thu 20 Aug 2026 @ 08:30 AM (COT) [Medellin: Workspace Evolution: Hybrid Mesh Management - Visibilidad, Automatización e IA](https://community.checkpoint.com/t5/CheckMates-Events/Medellin-Workspace-Evolution-Hybrid-Mesh-Management-Visibilidad/ev-p/280003) [In-Person](https://community.checkpoint.com/labels/In-Person) Thu 20 Aug 2026 @ 06:00 PM (COT) [Medellin: Workspace Intelligence: IA Generativa en Acción para Equipos de Seguridad](https://community.checkpoint.com/t5/CheckMates-Events/Medellin-Workspace-Intelligence-IA-Generativa-en-Acci%C3%B3n-para/ev-p/280004) [In-Person](https://community.checkpoint.com/labels/In-Person) Thu 27 Aug 2026 @ 09:00 AM (CEST) [Check Point Hands-On SASE and Cloud Workshop - Zurich](https://community.checkpoint.com/t5/CheckMates-Events/Check-Point-Hands-On-SASE-and-Cloud-Workshop-Zurich/ev-p/279914) [In-Person](https://community.checkpoint.com/labels/In-Person) Wed 21 Oct 2026 @ 09:00 AM (BST) [AI Security Workshop - Glasgow](https://community.checkpoint.com/t5/CheckMates-Events/AI-Security-Workshop-Glasgow/ev-p/278505) [CheckMates Events](https://community.checkpoint.com/t5/CheckMates-Events/eb-p/events) [Top](https://community.checkpoint.com/t5/Firewall-and-Security-Management/management-and-logserver-dbsync-issue/m-p/33475) About CheckMates - [Getting Started & FAQ](https://community.checkpoint.com/t5/help/faqpage) - [Community Guidelines](https://community.checkpoint.com/t5/user/TermsOfServicePage) Learn Check Point - [Check Point for Beginners](https://community.checkpoint.com/t5/Check-Point-for-Beginners-2-0/bg-p/check-point-for-beginners-2-0) - [Check Point Trivia](https://community.checkpoint.com/t5/Check-Point-Trivia/bg-p/trivia) - [CheckFlix Videos](https://community.checkpoint.com/t5/CheckFlix/ct-p/checkflix) Advanced Learning - [Check Point Security Masters](https://community.checkpoint.com/t5/Check-Point-Security-Masters/gp-p/ccsm) - [Tip of the Week](https://community.checkpoint.com/t5/SecureKnowledge-Tip-of-the-Week/bg-p/secureknowledge) - [TechTalks](https://community.checkpoint.com/t5/TechTalks/ct-p/techtalks%20role=) - [Training and Certification](https://community.checkpoint.com/t5/Training-and-Certification/bd-p/training-and-certification) Resources - [CheckMates Toolbox](https://community.checkpoint.com/t5/CheckMates-Toolbox/ct-p/CheckMatesToolbox) - [Developers (Code Hub)](https://community.checkpoint.com/t5/Developers-API-CLI/bd-p/codehub) - [Product Announcements](https://community.checkpoint.com/t5/Product-Announcements/bg-p/products-blog) - [Upcoming Events](https://community.checkpoint.com/t5/Upcoming-Events/bg-p/checkmates-live) Non-English Discussions - [Español](https://community.checkpoint.com/t5/Espa%C3%B1ol/bd-p/spanish) - [French](https://community.checkpoint.com/t5/Fran%C3%A7ais/bd-p/francais) - [Japanese](https://community.checkpoint.com/t5/Japanese-%E6%97%A5%E6%9C%AC%E8%AA%9E/bd-p/Japanese) - [Português](https://community.checkpoint.com/t5/Portugu%C3%AAs/bd-p/portuguese) - [Russian](https://community.checkpoint.com/t5/Russian/bd-p/russian) - [Chinese](https://community.checkpoint.com/t5/Chinese/bd-p/taiwan) YOU DESERVE THE BEST SECURITY We’re Social. Follow Us [CheckMates on LinkedIn](http://linkedin.com/company/cpcheckmates) [Check Point on YouTube](https://www.youtube.com/user/CPGlobal) [CheckMates on Facebook](https://www.facebook.com/cpcheckmates/) [CheckMates on Instagram](https://www.instagram.com/cpcheckmates/) ©1994-2026 Check Point Software Technologies Ltd. All rights reserved. [Copyright](https://www.checkpoint.com/copyright/) [Privacy Policy](https://www.checkpoint.com/privacy/) [About Us](https://www.checkpoint.com/about-us/) [UserCenter](https://usercenter.checkpoint.com/) Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.