Report | Check Point Email Security vs. Microsoft EOP: Info-Tech Cloud Email Security Data Quadrant Head-to-Head Report

Overview

This page provides a high level summary of product performance within the Cloud Email Security category, comparing some of our top value metrics. Products are ranked by a composite satisfaction score (Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Data from the June 2024 Data Quadrant Award.

Business Value Created

The ability to bring value to the organization. Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction – or lack thereof – with the product’s business value.

Breadth of Features

The ability of the software to perform a wide variety of tasks. Users prefer feature-rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the diversity of the product’s feature set.

Quality of Features

The ability of the software to perform at or above industry standards. Feature quality is just as important as quantity. Use this data to determine if this product will do what you are purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement

Purchasing software can be a significant commitment, so it is important to know if your vendor is serious about the need for constant improvement and deliberate strategic direction.

Usability And Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users’ technical ability to determine how important UX is in your purchase.

Vendor Support

The ability to receive timely and sufficient support. The importance of vendor support will vary for each organization.

Ease of Data Integration

The ability to seamlessly integrate the solution with your other applications.

Ease of Administration

Administrative interfaces shouldn’t be clunky or unintuitive.

Ease of Customization

Out-of-the-box functionality often isn’t enough, especially for niche or industry-specific software.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you’ve chosen.

Ease of Implementation

Successfully implementing the new solution is necessary in order to realize its full value.

Vendor Capability Summary

SoftwareReviews examines 11 core vendor capabilities common across all Software Vendors. These capabilities represent table-stakes expectations for any software vendor, and are critical to driving a strong, long-term relationship between a vendor and a customer.

Product Feature Summary

SoftwareReviews examines product features specific to the Cloud Email Security software category. Features have been chosen based on market relevancy and typical use within the category.

Emotional Footprint Summary

Satisfaction with your software vendor is more than strong features at a good price. The Emotional Footprint assesses five key areas to evaluate the vendor relationship:

1. Strategy and Innovation
2. Service Experience
3. Product Experience
4. Negotiation and Contract
5. Conflict Resolution

Data from the June 2024 Data Quadrant Award.

About SoftwareReviews

SoftwareReviews' mission is to improve the B2B software experience for all software buyers and providers. They collect in-depth customer review data from both business and IT professionals to help software buyers maximize success with their technology decisions.