After adding a custom command in Gaia gClish with the "add command", the custom command is available only on the Single Management Object (SMO)

Product

• Maestro HyperScale Firewall, Scalable Chassis

Version

• R80.20SP (EOS), R80.30SP (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82

OS

• Gaia

Last Modified

• 2025-12-18

Symptoms

• After you add a custom command in Gaia gClish with the "add command", the custom command is available only on the Single Management Object (SMO).
• Adding an RBA Role after the "add command" fails.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 44
• Jumbo Hotfix Accumulator for R81.20 starting from Take 119
• Jumbo Hotfix Accumulator for R81.10 starting from Take 183

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions: Refer to sk168597 - How to install a Hotfix.

As a workaround, create the command in each SGM through Clish (not gClish).

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

• Access Level: General
• Status: Approved by TAC
• Date Created: 2022-04-05
• Last Modified: 2025-12-18