"Operation failed, install/uninstall has been improperly terminated" error in SmartConsole during policy installation on R77.20 SMB Appliances with IPS enabled

Symptoms

• " Operation failed, install/uninstall has been improperly terminated" error in SmartConsole during policy installation on R77.20 SMB Appliances with IPS enabled.
  • Affects 1100, 1200R, and 1400 appliances that are managed by all Management Server versions.
  • Does not affect 700 and 910 appliances.
• The issue will start in mid April 2023.

Cause

Important - This issue does not decrease the security of IPS protections on SMB appliances.

1. Check Point adds the signature CVE IDs to the IPS protections to a dedicated field called "Industry References".
2. Security Gateways use these CVE ID text strings in the Threat Prevention logs they send to their Management Server / Log Server.
3. Policy installation fails because the Security Gateways cannot handle more than a certain number of CVE ID text strings in the dedicated field of an IPS protection.
   • Specific notes for SMB appliances that run the R77.20.x versions:
     • Affects SMB appliances 1100, 1200R, and 1400 that are managed by all Management Server versions.
     • Does not affect SMB appliances 700 and 910.

Solution

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