# Security Gateway crashes with FWK core dump or VMcore

**Product**: HTTPS Inspection, Security Gateways  
**Version**: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20  
**OS**: Gaia, Gaia Embedded  
**Last Modified**: 2023-03-22

## Symptoms
- When HTTPS Inspection is enabled for some websites, the Security Gateway may crash with a vmcore (in Kernel Mode) or FWK core dump (USFW).

## Cause
In some rare scenarios, memory corruption occurs in FWK and / or WSTLSD process. This corruption can cause the process to unexpectedly exit and create a core dump.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 8
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 85
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 82
- [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 196

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

## Article Properties
**Access Level**: General  
**Status**: Approved  
**Date Created**: 2023-01-02  
**Last Modified**: 2023-03-22