# "ERROR: fwaccel_dos_ioctl: IOCTL command CPHWD_IOCTL_DOS_DENY_LIST_CLEAR was not successful (ioctl.rc = CPHWD_IOCTL_RC_ERROR)" after reboot

## Product
SecureXL

## Version
R81 (EOS), R81.10 (EOS), R81.20

## Last Modified
2024-01-08

## Symptoms
- This error appears in SmartConsole and in _/var/log/messages_ when the Security Gateway reboots.

```
ERROR: fwaccel_dos_ioctl: IOCTL command CPHWD_IOCTL_DOS_DENY_LIST_CLEAR was not successful (ioctl.rc = CPHWD_IOCTL_RC_ERROR)
```

## Cause
This is a cosmetic issue. Several SecureXL commands were called before SecureXL started.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 43
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 113
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 89

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties
- **Access Level:** General
- **Status:** Approved by TAC
- **Date Created:** 2023-03-05
- **Last Modified:** 2024-01-08