# Unable to publish new worksessions

**Product**: Multi-Domain Security Management, Security Management  
**Version**: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20  
**OS**: Gaia  
**Last Modified**: 2025-01-20

## Symptoms

- Unable to publish new worksessions
- The _cpm.elg_ log shows:
```
[java.util.concurrent.ThreadPoolExecutor@73125ea5[{+}*Running, pool size = 100, active threads = 100, queued tasks = 10000, completed tasks = 37083480*{+}]] did not accept task: com.checkpoint.management.coresvc.CPRunnable@99656b20
```

## Cause

Queued tasks reached the maximum amount threshold and do not get cleared out.

## Solution

This problem was fixed. The fix is included in:
- [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 14
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 106
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 87
- [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 198

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level**: General  
**Status**: Approved by TAC  
**Date Created**: 2023-04-02  
**Last Modified**: 2025-01-20