RADIUS authentication sent with wrong IP address for SmartConsole on Multi-Domain Security Management Server

Product: Multi-Domain Security Management
Version: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20
OS: Gaia
Last Modified: 2025-06-23

Symptoms

• Traffic shows that the RADIUS requests leave the Multi-Domain Server with the IP address of the Multi-Domain Server regardless of which interface is used.
• Issue occurs after upgrade of Jumbo Hotfix.

Cause

If there is a Security Gateway between the Multi-Domain Server and the RADIUS server, then the Security Gateway drops the traffic from the Multi-Domain Server because of anti-spoofing, which causes RADIUS authentication to fail.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 25
• Jumbo Hotfix Accumulator for R81.20 starting from Take 99
• Jumbo Hotfix Accumulator for R81.10 starting from Take 177

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions: Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2023-03-14
Last Modified: 2025-06-23