sk180748 - Skyline does not show information
Skyline does not show information
Product: ClusterXL, Multi-Domain Security Management, Security Gateways, Security Management, VSX (Traditional)
Version: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20
Last Modified: 2025-01-08
Symptoms
- Skyline reports only basic fields like "system_uptime".
- The /opt/CPviewExporter/otlp_cpview.log file contains the
level=error invalidcharacter'}'afterdecimalpointinnumericliteral=(MISSING)error. - The output of the "
cpview -m" command is corrupted.
Cause
The JSON library has limited support for 64-bit values. The issue occurs when it attempts to parse numeric values greater than some threshold.
Solution
This problem was fixed. The fix is included starting from:
- Jumbo Hotfix Accumulator for R81.20 starting from Take 8
- Jumbo Hotfix Accumulator for R81.10 starting from Take 93
- Jumbo Hotfix Accumulator for R81 starting from Take 82
- Jumbo Hotfix Accumulator for R80.40 starting from Take 196
NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version, and Symptoms. It may not work in other scenarios.
Article Properties
Access Level: General
Status: Approved by TAC
Date Created: 2023-03-20
Last Modified: 2025-01-08