# Skyline does not show information

**Product**: ClusterXL, Multi-Domain Security Management, Security Gateways, Security Management, VSX (Traditional)  
**Version**: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20  
**Last Modified**: 2025-01-08

## Symptoms

- Skyline reports only basic fields like "system_uptime".  
- The _/opt/CPviewExporter/otlp_cpview.log_ file contains the `level=error invalidcharacter'}'afterdecimalpointinnumericliteral=(MISSING)` error.  
- The output of the "`cpview -m`" command is corrupted.

## Cause

The JSON library has limited support for 64-bit values. The issue occurs when it attempts to parse numeric values greater than some threshold.

## Solution

This problem was fixed. The fix is included starting from:

- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 8  
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 93  
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 82  
- [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 196

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version, and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level**: General  
**Status**: Approved by TAC  
**Date Created**: 2023-03-20  
**Last Modified**: 2025-01-08