# Execution of API commands completes after a very long time

**Product:** Multi-Domain Security Management, Security Management  
**Version:** R81.10 (EOS), R81.20  
**OS:** Gaia  
**Last Modified:** 2025-10-08

## Symptoms

- Execution of the API commands `set access-rule` and `add access-rule` completes after a very long time.

## Cause

The database is extensive, with many rules and objects, which causes the processing time for the API commands to be very long.

## Solution

This problem was fixed. The fix is included in:

- [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)  
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 99  
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 177

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

**Notes:**

- Install the hotfix on the Management Server.
- The installation script stops all of the Check Point services (cpstop).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level:** General  
**Status:** Approved by TAC  
**Date Created:** 2023-08-14  
**Last Modified:** 2025-10-08