Multi-Domain Sever does not add a new Security Group object to an existing group of policy targets

Product: Multi-Domain Security Management
Version: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20
Last Modified: 2023-09-12

Symptoms

• Multi-Domain Sever does not add a new Security Group object to an existing group of policy targets when you add the new Security Gateway in policy > policy targets > group.
• The issue occurs only when you add the Security Gateway to the group under "policy targets".

Solution

This problem was fixed. The fix is included starting from:

• Jumbo Hotfix Accumulator for R81.20 starting from Take 26
• Jumbo Hotfix Accumulator for R81.10 starting from Take 110
• Jumbo Hotfix Accumulator for R81 starting from Take 87
• Jumbo Hotfix Accumulator for R80.40 starting from Take 198

Check Point recommends to always upgrade to the Recommended version ( Security Gateway / VSX / Security Management Server / Multi-Domain Security Management Server / SmartConsole).

If you choose not to upgrade, contact Check Point Support to get a Hotfix for your version.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect CPinfo files from the Management Server and Security Gateways / Cluster Members involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2023-09-11
Last Modified: 2023-09-12