# "Installstatus" table entries deleted after purge revision

**Product**: Multi-Domain Security Management, Security Management  
**Version**: R80.30 (EOS), R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20  
**Last Modified**: 2024-07-01

## Symptoms

- After purge revision we see in SmartConsole, when clicking **Install Policy** and selecting a policy, this message shows: " _Changes data is not available_".  
- When opening an SSH connection to the Security Management Server and running these 2 commands, an empty table is shown:
  
  `...[Expert@hostname:0]# psql_client cpm postgres`
  
  `cpm=# select * from installstatus where target='(object id of failing GW)' order by installdate desc;`

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 70
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 152
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 99

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**  
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.