# Duo Authentication Management Report shows different countries with Remote Access VPN client connections

## Product
IPSec VPN

## Version
R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20

## OS
Gaia

## Last Modified
2024-10-22

## Symptoms
- Duo authentication Management Report shows different countries with Remote Access VPN client connections.
- The first "Accept-Request" payload contains the correct order of the IP address 1.2.3.4. However, the second "Accept-Request" payload contains the reversed order of IP address 4.3.2.1. It results in the Duo management report showing the source from an incorrect country.
- The solution provided in [sk167361](https://support.checkpoint.com/results/sk/sk167361) does not help.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 158
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 106

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties
Access Level: General
Status: Approved by TAC
Date Created: 2023-12-08
Last Modified: 2024-10-22