sk182016 - Security Gateway does not pass traffic through an external interface when it is managed by Smart-1 Cloud, and SecureXL works in UPPAK mode

Security Gateway does not pass traffic through an external interface when it is managed by Smart-1 Cloud, and SecureXL works in UPPAK mode

Product: Check Point Appliances
Version: R81.10 (EOS), R81.20
OS: Gaia
Platform: 19000, 29000, LightSpeed MLS, LightSpeed QLS
Last Modified: 2025-05-20

Symptoms

A Security Gateway does not pass traffic through an interface that connects the Security Gateway to the Internet in this scenario:

Security Gateway appliance is connected to Smart-1 Cloud
SecureXL works in the User Space Mode (UPPAK)

Solution

This problem was fixed. The fix is included starting from:

Check Point R82
Jumbo Hotfix Accumulator for R81.20 - from Take 54
Jumbo Hotfix Accumulator for R81.10 - from Take 141

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

Article Properties

Access Level: General
Status: Approved
Date Created: 2024-02-11
Last Modified: 2025-05-20