When creating a Custom Report in SmartConsole, the "Malware Action" entry appears two times

Product Multi-Domain Security Management, Security Management
Version R81 (EOS), R81.10 (EOS), R81.20
OS Gaia
Last Modified 2025-01-16

Symptoms

• When creating a Custom Report, the "Malware Action" entry appears two times (instead of "Malware Action" and "Spyware Action"):

1. In SmartConsole, from the left navigation panel, click Logs & Monitor
2. At the top, click the [ + ] tab
3. In the top left panel, click Reports
4. From the top toolbar, click New > New Report
5. In the Report Name field, enter a report name
6. In the Category field, select General
7. Click OK
8. In the new report, from the top toolbar, click Add Widget and click Table
9. In the lower section, click [ + ] and enter the word Malware
10. The entry "Malware Action" appears two times

Example:

Solution

This problem was fixed. The fix is included in:

• Check Point Quantum R82
• Jumbo Hotfix Accumulator for R81.20 starting from Take 89
• Jumbo Hotfix Accumulator for R81.10 starting from Take 170
• Jumbo Hotfix Accumulator for R81 starting from Take 106

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level General
Status Approved by TAC
Date Created 2024-02-22
Last Modified 2025-01-16