RAD process unexpectedly exits when a cluster failover or a Security Gateway reboot occurs

Product: Anti-Bot, Anti-Virus, Application Control, URL Filtering
Version: R80.40 (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82, R82.10
OS: Gaia
Last Modified: 2026-07-23

Symptoms

• When a cluster failover or a Security Gateway reboot occurs, the RAD process unexpectedly exits and creates a core dump file in the /var/log/dump/usermode/ directory.

Cause

On the Security Gateway, in the $FWDIR/conf/rad_conf.C file, the value of the parameter "max_flow" is greater than the value of the parameter "queue_max_capacity".

Solution

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NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: Advanced
Status: Approved by TAC
Date Created: 2024-03-27
Last Modified: 2026-07-23