# Running the 'snmpwalk' command on OID .1.3.6.1.4.1.2620.1.6.23 causes snmpwalk on OID 1.3.6.1.4.1.2620.1.6.7.6.1 to show wrong output

**Product** Security Gateways  
**Version** R81.20  
**OS** Gaia  
**Last Modified** 2024-11-12

## Symptoms

- Running the `'snmpwalk'` command on OID .1.3.6.1.4.1.2620.1.6.23 (for example: `snmpwalk -v 2c -c public 127.0.0.1 1.3.6.1.4.1.2620.1.6.23`), causes snmpwalk on OID 1.3.6.1.4.1.2620.1.6.7.6.1 to show wrong or partial output.
- Restarting the SNMP agent resolves the issue temporarily until you run a new query for OID .1.3.6.1.4.1.2620.1.6.23.

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 90

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level** General  
**Status** Approved by TAC  
**Date Created** 2024-06-17  
**Last Modified** 2024-11-12