Traffic outage after policy installation on a Maestro Security Group in a Dual Site configuration

Product: Maestro HyperScale Firewall, VSX (Traditional)

Version: R80.20SP (EOS), R80.30SP (EOS), R81 (EOS), R81.10 (EOS), R81.20
OS: Gaia
Last Modified: 2026-02-19

Symptoms

• A traffic outage might occur after a policy installation on a Maestro Security Group in a Dual Site configuration (with a VSX HA Primary Up configuration).
• The output of the vsx stat -v command on the Security Group shows that none of the Virtual Systems have policy installed.
• The output of the cphaprob state command on the Security Group shows operation not permitted.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R81.20 starting from Take 70
• Jumbo Hotfix Accumulator for R81.10 starting from Take 152
• Jumbo Hotfix Accumulator for R81 starting from Take 106

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2024-06-06
Last Modified: 2026-02-19