# Traffic outage after policy installation on a Maestro Security Group in a Dual Site configuration

**Product**: Maestro HyperScale Firewall, VSX (Traditional)

**Version**: R80.20SP (EOS), R80.30SP (EOS), R81 (EOS), R81.10 (EOS), R81.20  
**OS**: Gaia  
**Last Modified**: 2026-02-19

## Symptoms

- A traffic outage might occur after a policy installation on a Maestro Security Group in a Dual Site configuration (with a VSX HA Primary Up configuration).
- The output of the `vsx stat -v` command on the Security Group shows that none of the Virtual Systems have policy installed.
- The output of the `cphaprob state` command on the Security Group shows `operation not permitted`.

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 70
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 152
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 106

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level**: General  
**Status**: Approved by TAC  
**Date Created**: 2024-06-06  
**Last Modified**: 2026-02-19