SNMP query for OID 1.3.6.1.4.1.2620.1.6.7.5.1.5 (CPU utilization) may return an incorrect value

Product ClusterXL, Maestro HyperScale Firewall, Multi-Domain Security Management, Scalable Chassis, Security Gateways, Security Management, VSX (Traditional)

Version R81 (EOS), R81.10 (EOS), R81.20

OS Gaia

Last Modified 2024-10-22

Symptoms

• SNMP query for CPU utilization OID 1.3.6.1.4.1.2620.1.6.7.5.1.5 (.iso.org.dod.internet.private.enterprises.checkpoint.products.svn.svnPerf.multiProcTable.multiProcEntry.multiProcUsage) and the "cpstat os -f cpu" command may return an incorrect value that does not match the output of other tools, such as "top".

Cause

Incorrect internal calculation of the CPU utilization.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R81.20 starting from Take 79
• Jumbo Hotfix Accumulator for R81.10 starting from Take 158
• Jumbo Hotfix Accumulator for R81 starting from Take 106

If you choose not to upgrade, Contact Check Point Support to get a Hotfix for this issue.

Also this workaround is available:

Use this SNMP OID from the CPView MIB file ($CPDIR/lib/snmp/cpview.mib):

1.3.6.1.4.1.2620.1.56.101.2.1.3

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level General

Status Approved by TAC

Date Created 2024-07-11

Last Modified 2024-10-22