# SNMP query for OID 1.3.6.1.4.1.2620.1.6.7.5.1.5 (CPU utilization) may return an incorrect value

Product ClusterXL, Maestro HyperScale Firewall, Multi-Domain Security Management, Scalable Chassis, Security Gateways, Security Management, VSX (Traditional)

Version R81 (EOS), R81.10 (EOS), R81.20

OS Gaia

Last Modified 2024-10-22

## Symptoms

- SNMP query for CPU utilization OID 1.3.6.1.4.1.2620.1.6.7.5.1.5 (`.iso.org.dod.internet.private.enterprises.checkpoint.products.svn.svnPerf.multiProcTable.multiProcEntry.multiProcUsage`) and the "`cpstat os -f cpu`" command may return an incorrect value that does not match the output of other tools, such as "`top`".

## Cause

Incorrect internal calculation of the CPU utilization.

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 79
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 158
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 106

If you choose not to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a **Hotfix** for this issue.

Also this **workaround** is available:

Use this SNMP OID from the CPView MIB file (`$CPDIR/lib/snmp/cpview.mib`):

`1.3.6.1.4.1.2620.1.56.101.2.1.3`

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

Access Level General

Status Approved by TAC

Date Created 2024-07-11

Last Modified 2024-10-22