# Assigned load is zero on Scalable Platform Site after upgrade

## Product
**Maestro HyperScale Firewall**  
**Version** R81.10 (EOS), R81.20  
**OS** Gaia  
**Last Modified** 2025-06-23

## Symptoms
- Assigned load is zero on Scalable Platform Site.
- After a Jumbo Hotfix upgrade a single site is displayed as active, but the assigned load value is 0%.

## Cause
The issue is only cosmetic, and there is not impact on performance.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 99  
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 177

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

### Hotfix installation instructions:
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE  
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties
**Access Level** General  
**Status** Approved by TAC  
**Date Created** 2024-07-14  
**Last Modified** 2025-06-23