vsec_lic_cli unexpectedly removes Central Licenses from the default license pool on the Primary Multi-Domain Security Management Server in a HA environment, affecting R81.20 Jumbo Hotfix Take 26 or higher

Product: Cloud Firewall, Licensing, Multi-Domain Security Management
Version: R81.20
OS: Gaia
Last Modified: 2026-07-19

Symptoms

• Central License tool (vsec_lic_cli) unexpectedly removes Central Licenses from the default license pool on the Primary Multi-Domain Security Management Server in a High Availability (HA) environment.
• After all Central Licenses are removed, the previous default license pool is disbanded, and if there are several license pools, the new random license pool is set as a default license pool.

Cause

This issue happens because of the code limitation in the R81.20 Jumbo Hotfix Take 26 or higher version of the Multi-Domain Security Management Server when working in a HA environment.

Solution

This problem was fixed. The fix is included in:

• Check Point R82
• Jumbo Hotfix Accumulator for R81.20 starting from Take 79

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2024-07-09
Last Modified: 2026-07-19