Third-party server makes database edit queries with no changes which causes a full sync

Product: Security Management
Version: R81 (EOS), R81.10 (EOS), R81.20
OS: Gaia
Platform: Open Server, Smart-1
Last Modified: 2024-10-07

Symptoms

• Secondary Management server is experiencing much higher disk space usage than primary server.
• There is a third-party server that provides a monitoring service, which runs dbedit commands to run queries.

Cause

The third-party server runs dbedit command which have no changes, but dbedit still performs a publish which initiates a full sync.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R81.20 starting from Take 89
• Jumbo Hotfix Accumulator for R81.10 starting from Take 170

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:
Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2024-07-18
Last Modified: 2024-10-07