# Check Point appliance with the LightSpeed Acceleration card installed is stuck during the boot

**Product**: Check Point Appliances  
**Version**: R81.10 (EOS), R81.20  
**OS**: Gaia  
**Last Modified**: 2025-01-15

## Symptoms

- The Check Point appliance with the LightSpeed Acceleration card installed is stuck during the boot process.
- The issue may occur after configuration operations on the ports of the LightSpeed Acceleration card.

Examples:
  - Configuring bond interfaces on the LightSpeed ports
  - Changing MTU on the LightSpeed ports
  - Changing the RX-Ring/Tx-Ring size on the LightSpeed ports

## Cause

The duration of each `stop` and `start` API call for the LightSpeed Acceleration interfaces may take long time.

## Solution

This problem was fixed. The fix is included starting from:

- [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 79
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 158

If you choose not to upgrade, [contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for your version.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level**: General  
**Status**: Approved by TAC  
**Date Created**: 2024-08-14  
**Last Modified**: 2025-01-15