SNMP OID .1.3.6.1.4.1.2620.1.6.7.5.1.5.X incorrectly shows 100% CPU utilization

Product: Security Gateways, Security Management
Version: R81.20, R82
OS: Gaia
Last Modified: 2025-12-21

Symptoms

• Running the snmpwalk command on OID .1.3.6.1.4.1.2620.1.6.7.5.1.5 (for example, snmpwalk -v 2c -c public 127.0.0.1 .1.3.6.1.4.1.2620.1.6.7.5.1.5), shows high CPU values for one or more CPUs.

• These CPU spikes are not detected by CPview, Spike Detective, or the top command.

• The spikes are seen on random CPUs.

• The spikes are seen even in lab environments where the appliances do not process traffic at all.

Cause

• A calculation error causes false spikes to show.
• Even though these spikes are very brief, they can trigger traps that result in misleading high CPU alerts.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 36
• Jumbo Hotfix Accumulator for R81.20 starting from Take 111
• Jumbo Hotfix Accumulator for R81.10 starting from Take 183

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2024-10-28
Last Modified: 2025-12-21