# Error: "No matching appID candidates found for 'push'" message appears when modifying push notification settings on Capsule Workspace

## Product
Capsule Connect

## Version
E88.x

## Platform
Mobile Devices

## Last Modified
2025-03-20

## Symptoms

- Saving changes to push notification settings shows the error message:

`No matching appID candidates found for 'push'`

- These error messages appear in cpvnd debug:
  - \[MobileApp\] \[CVPN_INFO\] Cvpn::MobileAppManager::addRegistrationsAccordingToPushType: Called with pushType 0
  - \[PUSH\] \[CVPN_WARNING\] Cvpn::PushManager::registerPushToBmails: Resulting registration vector is empty, can't register for 'push'.
  - \[PUSH\] \[CVPN_WARNING\] Cvpn::PushManager::registerNewAppIDsForPush: 'registerPushToBmails' failed.

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 99

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

Access Level: General

Status: Approved by TAC

Date Created: 2025-01-07

Last Modified: 2025-03-20

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