# Error: "Home directory for 'cadmin' cannot be in /home/cadmin directory" on Security Gateway

**Product**: ClusterXL, Security Gateways  
**Version**: R82  
**OS**: Gaia  
**Last Modified**: 2025-08-10

## Symptoms

- When attempting to create cloning groups on an R82 Security Gateway, the following error appears:

> `Error - Home directory for 'cadmin' cannot be in /home/cadmin directory.`

This error occurs because the system prevents the creation of the `cadmin` user's home directory in the specified location (`/home/cadmin`).

- The same error occurs if you try to create the `cadmin` directory in any other path.

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 25
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 101
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 177

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**  
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level**: General  
**Status**: Approved by TAC  
**Date Created**: 2025-01-09  
**Last Modified**: 2025-08-10