RAD Query Failure: HTTP 414 Error (Request-URI Too Long)

Product: Threat Prevention, URL Filtering
Version: Other
Last Modified: 2025-06-23

Symptoms

• RAD queries fail, generating "wrong status code in reply" errors logged in $FWDIR/log/rad_events/Error/.
• The HTTP status code returned is 414 (Request-URI Too Long), indicating the request URI exceeds server limits.
• Specific resources may exhibit slow loading times or become inaccessible.

Cause

The default HTTP server request URI length is limited to 4096 characters. This issue occurs when a RAD query generates a URI exceeding this limit, resulting in the server returning a 414 error.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 25
• Jumbo Hotfix Accumulator for R81.20 starting from Take 101
• Jumbo Hotfix Accumulator for R81.10 starting from Take 177

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

After installing the hotfix, the Security Gateway will no longer send requests for resources that exceed the defined limit. Connection handling for these resources will then be based on the configured 'Fail-Open/Fail-Closed' settings.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2025-01-13
Last Modified: 2025-06-23