# SmartConsole "Validations" panel shows "'statusDescription' can not include html tags" after an upgrade to R82

**Product**: Multi-Domain Security Management, Security Management, Smart-1 Cloud  
**Version**: R82  
**OS**: Gaia  
**Last Modified**: 2025-04-20

## Symptoms  
- After an upgrade of the Management Server to R82, the "Validations" panel in SmartConsole shows many validation errors with this content:  
  
  `'statusDescription' can not include html tags`  
  
Example:

## Cause  
When a Security Gateway performs a "run-script" command, the Management Server converts the response from the Security Gateway to the XML format.  
In a task notification, the internal field "statusDescription" contains HTML tags.

## Solution  
This problem was fixed. The fix is included in:  
- [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 14  
  
If you choose not to upgrade, follow these steps:  
1. Back up the current Management Database on the on-premises Management Server:  
   - To back up a Security Management Server:  
     1. Take the Gaia snapshot.  
     2. Collect the backup with the "`migrate_server export`" command.  
        See the [R82 Command Line Interface (CLI) Reference Guide](https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_CLI_ReferenceGuide/Content/Topics-CLIG/SECMG/migrate.htm).  
   - To back up a Multi-Domain Security Management Server:  
     1. Take the Gaia snapshot.  
     2. Collect the full backup with the "`mds_backup`" command.  
        See the [R82 Command Line Interface (CLI) Reference Guide](https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_CLI_ReferenceGuide/Content/Topics-CLIG/MDSG/mds_backup.htm).  
2. Close all SmartConsole and SmartDashboard windows.  
3. Download [this SQL script](https://support.checkpoint.com/results/download/136445) to your computer.  
4. Transfer this SQL script from your computer to the on-premises Management Server to some directory (for example, `/var/log/`).  
5. Connect to the command line on the on-premises Management Server.  
6. If the default shell is Gaia Clish, then go to the Expert mode.  
7. Assign the 'execute' permission to the SQL script:  
   
   `chmod -v +x /var/log/remove_html_validations.sql`  
   
8. Convert the SQL script from the DOS format to the UNIX format:  
   
   `dos2unix /var/log/remove_html_validations.sql`  
   
9. Run the SQL script:  
   1. On a Multi-Domain Security Management Server, go to the context of the affected Domain Management Server:  
      
      `mdsenv <IP Address or Name of Management Server>`  
   2. Run the SQL script:  
      
      `psql_client cpm postgres -f /var/log/remove_html_validations.sql`

#### NOTE  
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.