High CPU utilization detected in Maestro Security Group because of multiple instances of the "mq_mng -o" process

Product: Check Point Appliances
Version: R81.20
Last Modified: 2025-07-08

Symptoms

• High CPU utilization in Maestro Security Group caused by multiple instances of the "mq_mng -o" process. Analysis of "top" and "ps auxw" command outputs and CPView confirm high CPU consumption from these concurrent process instances.

Example:

admin 2664 6.0 0.0 8180 5516 ? S 06:54 0:00 /opt/CPsuite-R81.20/fw1/Python/bin/python2.7_deprecated /opt/CPsuite-R81.20/fw1/bin/mq_mng -o

Cause

The "perfanalyze" script which runs periodically, calls "mq_mng -o" process that causes CPU peaks.

Solution

This problem was fixed. The fix is included starting from:

• Jumbo Hotfix Accumulator for R81.20 starting from Take 101

If you choose not to upgrade, contact Check Point Support to get a Hotfix for your version.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. CPinfo file from the Management Server involved in the case.
2. CPinfo file from the Security Gateway / each Cluster Member involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2025-06-03
Last Modified: 2025-07-08