# High CPU utilization detected in Maestro Security Group because of multiple instances of the "mq_mng -o" process

Product: Check Point Appliances  
Version: R81.20  
Last Modified: 2025-07-08

## Symptoms

- High CPU utilization in Maestro Security Group caused by multiple instances of the "mq_mng -o" process. Analysis of "top" and "ps auxw" command outputs and CPView confirm high CPU consumption from these concurrent process instances.

Example:

> `admin     2664  6.0  0.0   8180  5516 ?        S    06:54   0:00 /opt/CPsuite-R81.20/fw1/Python/bin/python2.7_deprecated /opt/CPsuite-R81.20/fw1/bin/mq_mng -o`

## Cause

The "_perfanalyze_" script which runs periodically, calls "_mq_mng -o_" process that causes CPU peaks.

## Solution

This problem was fixed. The fix is included starting from:

- **[Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 101**

If you choose not to upgrade, [contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for your version.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

Access Level: General  
Status: Approved by TAC  
Date Created: 2025-06-03  
Last Modified: 2025-07-08