# TP_CONF_SERVICE is shown as "running" or "terminated" in VSW (Virtual Switch) context

**Product**: Threat Prevention, VSX (Traditional)  
**Version**: R81.10 (EOS), R81.20  
**Last Modified**: 2025-06-04

## Symptoms

- TP_CONF_SERVICE may be shown as "running" or "terminated" in VSW (Virtual Switch) context, although it should not be running in environments with VSW.

## Solution

This problem was fixed. The fix is included in:

- [Check Point R82](https://support.checkpoint.com/results/sk/sk181127)
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 43
- [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 131
- [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 99
- [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 211

If you choose not to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

**After upgrading**, run this command, replace " _vs_id_" with the relevant VS ID:

`#cpwd_admin del -name TP_CONF_SERVICE -ctx vs_id -env inherit`

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties

**Access Level**: General  
**Status**: Approved by TAC  
**Date Created**: 2025-06-04  
**Last Modified**: 2025-06-04