Security Gateway freezes or crashes without generating a core dump, and "Global htab id 100020 out of range!" appears in $FWDIR/log/fwk.elg

Product

• ClusterXL, ElasticXL, Maestro HyperScale Firewall, Security Gateways, VSNext, VSX (Traditional)

Version

• R82

OS

• Gaia

Last Modified

• 2026-02-18

Symptoms

• The Security Gateway may crash or freeze without generating a core dump file because of high CPU.

• The $FWDIR/log/fwk.elg file contains these messages before the crash / freeze:

kiss_ghtab_bl_nents_impl: Global htab id 100020 out of range!

Assertion 0 failed in kiss_ghtab_LPB.c:<N>

• The $FWDIR/log/fwk.elg file also contains these messages:

[dev_thread_0];[<N>];fwk_dmd_connect_socket: failed to connect to socket: /dev/dmd_vs_socket, vs:0, fwk_dmd_vs_socket_fd:-1, attempt: 10

[dev_thread_0];[<N>];fwk_dmd_crash_recovery: connect to socket failed for vs 0, resched to the next second

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 73

If you choose not to upgrade, Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. CPinfo file from the Management Server involved in the case.
2. CPinfo file from the Security Gateway / each Cluster Member / Security Group involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.