# Security Gateway freezes or crashes without generating a core dump, and "Global htab id 100020 out of range!" appears in $FWDIR/log/fwk.elg

## Product
- ClusterXL, ElasticXL, Maestro HyperScale Firewall, Security Gateways, VSNext, VSX (Traditional)

## Version
- R82

## OS
- Gaia

## Last Modified
- 2026-02-18

## Symptoms

- The Security Gateway may crash or freeze without generating a core dump file because of high CPU.

- The `$FWDIR/log/fwk.elg` file contains these messages before the crash / freeze:

`kiss_ghtab_bl_nents_impl: Global htab id 100020 out of range!`

`Assertion 0 failed in kiss_ghtab_LPB.c:<N>`

- The `$FWDIR/log/fwk.elg` file also contains these messages:

`[dev_thread_0];[<N>];fwk_dmd_connect_socket: failed to connect to socket: /dev/dmd_vs_socket, vs:0, fwk_dmd_vs_socket_fd:-1, attempt: 10`

`[dev_thread_0];[<N>];fwk_dmd_crash_recovery: connect to socket failed for vs 0, resched to the next second`

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 73

If you choose not to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.