# SNMP queries for ASG branch stop working after upgrade on the Maestro Security Group when IPv6 is enabled

## Product
**Maestro HyperScale Firewall**  
## Version
**R81.20**  
## OS
**Gaia**  
## Last Modified
**2025-10-08**

## Symptoms
- SNMP OIDs in the ASG branch stopped working after upgrading to R81.20 Jumbo Hotfix Take 89 or higher on Maestro Security Group.
- Other SNMP queries, such as hostname, uptime, and other, work as expected.
- `snmpwalk` for the asg-related OIDs (for example, Throughput details in 'asg perf' output) does not return an expected value.
- IPv6 is enabled in the Maestro environment.

The command below returns: "Relevant for Scalable Platform only".

```bash
[Expert@hostname-ch01-01:0]# cat /proc/ppk6/performance
Relevant for Scalable Platform only
```
- The command below returns:

```bash
[Expert@hostname-ch01-01:0]# /bin/bash /opt/CPsmo-R81.20/bin/perf_data_collector.tcl
can't read "stats(ipv6,system_total,traffic,sxl_pps)": no such element in array
```

## Cause
The SNMP daemon is called as expected but it fails during runtime. It fails on accessing an IPv6-related element in the "stats" array.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 118

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**  
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties
**Access Level:** General  
**Status:** Approved by TAC  
**Date Created:** 2025-07-06  
**Last Modified:** 2025-10-08