FWK process may exit when deleting one subordinate interface from a bonding group

Product: Maestro HyperScale Firewall
Version: R81.20, R82
Last Modified: 2026-07-23

Symptoms

• One Security Group member went to DOWN after attempting to remove a subordinate interface from a bonding group.
• The FWK process may exit on that Security Group member and a FWK core dump file created under folder /var/log/dump/usermode/.
• A reboot occurs after the member pulled the updated configuration from the SMO upon returning from the DOWN state.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 103
• Jumbo Hotfix Accumulator for R81.20 starting from Take 158

If you choose not to upgrade, Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. CPinfo file from the Management Server involved in the case.
2. CPinfo file from the Security Gateway / each Cluster Member / Security Group involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2025-08-21
Last Modified: 2026-07-23