sk183767 - Remote and local backup operations fail after installation of Jumbo Hotfix Accumulator

Remote and local backup operations fail after installation of Jumbo Hotfix Accumulator

Symptoms

R82 Jumbo Hotfix Take 36
R81.20 Jumbo Hotfix Take 111
R81.10 Jumbo Hotfix Take 177

Cannot complete the backup process: not enough space in /var/log/CPbackup/backups. Cause

Cause

A change introduced in Jumbo Hotfix Accumulator with the fix ID PRHF-37416 that modified the Firewall backup scheme to include all .log in the $FWDIR/log directory, in certain cases, these log files are significantly larger than the available space on the lv_log volume. As a result, the backup process fails when the volume cannot accommodate the additional data.

Solution

This problem was fixed. The fix is included in:

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

Workaround:

  1. Open the FW1logs scheme configuration file using vi:
    • vi /var/CPbackup/schemes/fw1logs.cpbak
  2. Locate the section between and .
    • Remove the following lines:
      • ^FWDIR/log/.elg
      • ^FWDIR/log/.log
  3. Save and exit the file:
    • Press Esc to return to command mode.
    • Type :wq and press Enter.

This change excludes log files under $FWDIR/log from the backup process, delivering the same result as the hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2025-08-14
Last Modified: 2026-07-23