sk183832 - The "vsec_lic_cli" utility cannot distribute a license when there are duplicate entries of the license on the Security Management Server
The "vsec_lic_cli" utility cannot distribute a license when there are duplicate entries of the license on the Security Management Server
Product: Multi-Domain Security Management, Security Management
Version: R81.10 (EOS), R81.20, R82, R82.10
OS: Gaia
Last Modified: 2025-08-28
Symptoms
- The "
vsec_lic_cli" (CloudGuard Network Central License) utility on the Management Server cannot distribute a license to the Security Gateway when there are duplicate entries of the license on the Management Server.
Cause
Duplicate licenses that already exist in the Management Server's database cannot be attached to a Security Gateway because of the validation that enforces licenses' uniqueness.
Solution
This problem was fixed. The fix is included in:
- Jumbo Hotfix Accumulator for R82 starting from Take 39
- Jumbo Hotfix Accumulator for R81.20 starting from Take 113
If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.
Hotfix installation instructions:
Refer to sk168597 - How to install a Hotfix.
NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
Article Properties
Access Level: General
Status: Approved by TAC
Date Created: 2025-08-21
Last Modified: 2025-08-28