sk183941 - Alias ports for Domains are not visible in Gaia API or Clish on a Multi-Domain Server and a Multi-Domain Log Server
Alias ports for Domains are not visible in Gaia API or Clish on a Multi-Domain Server and a Multi-Domain Log Server
Product
Security Management
Version
R81.10 (EOS), R81.20, R82, R82.10
Last Modified
2026-07-23
Symptoms
- When querying alias ports on a Multi-Domain Server (MDS) or a Multi-Domain Log Server (MLM) using Gaia API commands, such as
show-alias-interfaces, the output is empty or incomplete. Alias IP addresses for ports (such as those created for Domain Management Servers) are visible in theifconfigoutput, but are missing from Gaia Clish and Gaia API responses. - Manually configured alias ports are displayed correctly in both Clish and API, but alias ports created automatically for Domains are not. This issue impacts automation and configuration management processes that rely on API output for accurate port and IP information.
Solution
This problem was fixed. The fix is included in:
- Jumbo Hotfix Accumulator for R82.10 starting from Take 19
- Jumbo Hotfix Accumulator for R82 starting from Take 103
- Jumbo Hotfix Accumulator for R81.20 starting from Take 158
If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.
Hotfix installation instructions: Refer to sk168597 - How to install a Hotfix.
NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
Article Properties
Access Level General Status Approved by TAC Date Created 2025-09-14 Last Modified 2026-07-23