Interface cards are not displayed in the output of the "show asset network" command when UPPAK and MDPS are enabled

Product

Check Point Appliances

Version

R81.20, R82

OS

Gaia

Last Modified

2026-02-18

Symptoms

• The "show asset network" command does not show any linecards running "mlx" drivers when both MDPS and UPPAK are enabled on the Gateway.

Example:

# clish -c "show asset network"

Number of line cards: 0

Cause

Incorrect flow handling when requesting information regarding linecards on interfaces running mlx-drivers on UPPAK.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 73
• Jumbo Hotfix Accumulator for R81.20 starting from Take 122

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions: Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

• Access Level: General
• Status: Approved by TAC
• Date Created: 2025-10-27
• Last Modified: 2026-02-18