# Interface cards are not displayed in the output of the "show asset network" command when UPPAK and MDPS are enabled

## Product
Check Point Appliances

## Version
R81.20, R82

## OS
Gaia

## Last Modified
2026-02-18

## Symptoms
- The "`show asset network`" command does not show any linecards running "mlx" drivers when both MDPS and UPPAK are enabled on the Gateway.

### Example:
`# clish -c "show asset network"`

`Number of line cards: 0`

## Cause
Incorrect flow handling when requesting information regarding linecards on interfaces running mlx-drivers on UPPAK.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 73
- [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 122

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

#### NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties
- **Access Level**: General
- **Status**: Approved by TAC
- **Date Created**: 2025-10-27
- **Last Modified**: 2026-02-18