ClusterXL Active Member Unexpectedly Exits Due to CIFS Hash Table Defect

Product: ClusterXL
Version: R82
OS: Gaia
Platform: 9000
Last Modified: 2026-07-23

Symptoms

• The active member of a ClusterXL unexpectedly exited
• fwk and dmd_run repeatedly exited and generated core dumps.
• Log files (fwk.elg) contained numerous errors related to Common Internet File System (CIFS) operations, such as failed tree deletions and hash table update failures.
• The cluster operated normally between these unexpected exits.

Cause

The issue occurs during CIFS parsing; concurrent access to common resources by both fwk and dmd_run processes, resulting in a crash.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82.10 starting from Take 36
• Jumbo Hotfix Accumulator for R82 starting from Take 118

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2026-02-26
Last Modified: 2026-07-23