Generic Data Center Object changes not reflected in SmartConsole GUI

Product: Multi-Domain Security Management, Security Management, Smart-1, SmartConsole
Version: R81.20, R82
Last Modified: 2026-07-23

Symptoms

• After editing the IP address in a Generic Data Center object JSON file, the change does not appear in the SmartConsole policy view, however the Gateway executing the policy with the edited object successfully updates it with the new IP address.
• When importing an object from the Data Center Object, the new IP address is visible. However, when viewing the object afterwards, it still displays the old IP address.
• When testing the connection to the Generic Data Center, it is connected.

Cause

The change in the Management Server Database is not reflected in the SmartConsole session.

Solution

This issue is cosmetic.

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 118
• Jumbo Hotfix Accumulator for R81.20 starting from Take 158

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General
Status: Approved by TAC
Date Created: 2025-11-16
Last Modified: 2026-07-23