"No Such Instance currently exists at this OID" when querying the OID tree 1.3.6.1.4.1.2620.1.48 on a Maestro Security Group

Product: Maestro HyperScale Firewall
Version: R82
OS: Gaia
Last Modified: 2026-05-26

Symptoms

• When you query the OID tree 1.3.6.1.4.1.2620.1.48 on a Maestro Security Group running in Virtual Extension Mode (VSX Mode) with SNMP set to vs-direct-access, many expected OIDs return this message:

No Such Instance currently exists at this OID.

Note: The vs-direct-access mode allows SNMP queries to be sent directly to the IP address of a specific Virtual System (VS) or Virtual Router, not just to the main VS0.

• The query may return a zero (0) even though CPView shows a non-zero value for the same metric.

• The solution in sk182941 does not resolve the issue.

Cause

The SNMP agent in VSX mode fails to correctly map OIDs under vs-direct-access.

Solution

This problem was fixed. The fix is included in:

• Jumbo Hotfix Accumulator for R82 starting from Take 103.

If you choose not to upgrade, Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. CPinfo file from the Management Server involved in the case.
2. CPinfo file from the Security Gateway / each Cluster Member / Security Group involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.