# "No Such Instance currently exists at this OID" when querying the OID tree 1.3.6.1.4.1.2620.1.48 on a Maestro Security Group

**Product**: Maestro HyperScale Firewall  
**Version**: R82  
**OS**: Gaia  
**Last Modified**: 2026-05-26

## Symptoms

- When you query the OID tree `1.3.6.1.4.1.2620.1.48` on a Maestro Security Group running in Virtual Extension Mode (VSX Mode) with SNMP set to `vs-direct-access`, many expected OIDs return this message:

`No Such Instance currently exists at this OID.`

Note: The `vs-direct-access` mode allows SNMP queries to be sent directly to the IP address of a specific Virtual System (VS) or Virtual Router, not just to the main VS0.

- The query may return a zero (`0`) even though CPView shows a non-zero value for the same metric.

- The solution in [sk182941](https://support.checkpoint.com/results/sk/sk182941) does not resolve the issue.

## Cause

The SNMP agent in VSX mode fails to correctly map OIDs under `vs-direct-access`.

## Solution

This problem was fixed. The fix is included in:

- [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 103.

If you choose not to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.

For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

**Hotfix installation instructions:**

Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

#### NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.